Utility Rates
Billing and Due Dates:
- If your bill is mailed out on the 3rd, it will be due on the 20th of the same month.
- If your bill is mailed out on the 17th, it will be due on the 5th of the following month.
- If your billing date lands on a weekend or holiday, the due date will be the following business day.
Late Payment Penalties:
- Due dates are the 5th and 20th each month. This is dependent on your location on your reading routes and cannot be changed.
- Bills are due by 5 pm on your due date. This is not dependent on your payment method.
- Late fee is 10%
Disconnects For Non-Payment:
- A $50 flat-fee will show up on your bill as a service charge for late payment. The $50 will be charged if you are ten days past due and still carry an unpaid balance over $50.00. We do not require you to pay an additional deposit to be reconnected; however, you will be responsible for your past due balance in addition to the $50 service charge.
If your account has been disconnected please contact our office for reconnect information. 417-725-3229
Payment Plans:
We offer a 3-month payment plan to those who are struggling to pay utility bills. This will take your entire past-due balance and spread it out over three months in addition to your current bills to help catch up. If you miss an installment, your past-due balance is then due immediately or you are subject to disconnection.
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Electric:
Residential Rates
Base Rate: $15.30
Charge per kWh: $0.10820
Solar net metering: $0.0528 per kWh
Outdoor Rental Lights: $15.30 a month
Sewer:
Inside City Limits
Base Rate (service availability): $13.75
Charge per 1,000 gallons: $4.18
Outside City Limits
Base Rate (service availability): $13.75
Charge per 1,000 gallons: $6.27
Water:
Inside City Limits
Base Rate: $16.50 includes first 3,000 gallons
Additional water billed at $2.85 per 1,000 gallons
Outside City Limits
Base Rate: $24.75 includes first 3,000 gallons
Additional water billed at $4.28 per 1,000 gallons
Bulk Water
Per 1,000 gallons: $5.00
Trash:
Residential Rates
1 Cart: $12.81/month
2 Carts: $17.17/month
3 Carts: $21.53/month
4 Carts: $25.89/month
Additional Carts: $4.36
Curbside Recycle: No extra charge (call to have a recycle cart delivered to your address)
Recycle Center Fee: $1.50
Electric:
Small Commercial:
Service Availability (Single Phase): $15.30
Price per kWh: $0.10475 per kWh
Service Availability (Three Phase): $33.66
Price per kWh: $0.10475 per kWh
Large Commercial (75 kW to 149 kW):
Service Availability: $204.00
All kW Demand: $7.91
Price per kWh: $0.07031
Industrial (150+ kW):
Service Availability: $204.00
All kW Demand: $7.91
Price per kWh: $0.06490
Primary with Transformation (300+ kW):
Service Availability: $612.50
All kW Demand: $7.91
Price per kWh: $0.06490
Primary without Transformation (300+ kW):
Service Availability: $107.50
All kW Demand: $7.91
Price per kWh: $0.06490
Sewer:
Inside City Limits
Base Rate (service availability): $13.75
Charge per 1,000 gallons: $4.18
Outside City Limits
Base Rate (service availability): $13.75
Charge per 1,000 gallons: $6.27
Water:
NOTE: Commercial water customers located inside city limits will be charged the rates listed below. Commercial customers located outside city limits will be charged 1.5x the published rates.
Availability Charge Base Rates (inside city limits):
1” Meter Base Rate: $56.50
2” Meter Base Rate: $141.50
4” Meter Base Rate: $287.00
Commercial customers pay the base availability charge as determined by the size of their meter, plus the applicable usage rate.
Availability Charge Base Rates (outside city limits):
1” Meter Base Rate: $84.75
2” Meter Base Rate: $212.25
4” Meter Base Rate: $430.50
Commercial customers pay the base availability charge as determined by the size of their meter, plus the applicable usage rate.
Usage Rates
Less than 100,000 gallons used: $2.35 per 1,000
100,000 to 500,000 gallons: $1.70 per 1,000 500,000+ : $1.40 per 1,000
Bulk Water
*only available at our Bulk Water Station
Per 1,000 gallons: $4.50