Utility Rates
Billing and Due Dates:
- If your bill is mailed out on the 3rd, it will be due on the 20th of the same month.
- If your bill is mailed out on the 17th, it will be due on the 5th of the following month.
- If your billing date lands on a weekend or holiday, the due date will be the following business day.
Late Payment Penalties:
- Due dates are the 5th and 20th each month. This is dependent on your location on your reading routes and cannot be changed.
- Bills are due by 5 pm on your due date. This is not dependent on your payment method.
- Late fee is 10%
Disconnects For Non-Payment:
- A $50 flat-fee will show up on your bill as a service charge for late payment. The $50 will be charged if you are ten days past due and still carry an unpaid balance over $50.00. We do not require you to pay an additional deposit to be reconnected; however, you will be responsible for your past due balance in addition to the $50 service charge.
If your account has been disconnected please contact our office for reconnect information. 417-725-3229
Payment Plans:
We offer a 3-month payment plan to those who are struggling to pay utility bills. This will take your entire past-due balance and spread it out over three months in addition to your current bills to help catch up. If you miss an installment, your past-due balance is then due immediately or you are subject to disconnection.
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Electric:
Residential Rates
Base Rate: $15.45
Charge per kWh: $0.10980
Solar net metering: $0.057820 per kWh
Outdoor Rental Lights: $15.45 a month
Sewer:
Inside City Limits
Base Rate (service availability): $14.25
Charge per 1,000 gallons: $4.23
Outside City Limits
Base Rate (service availability): $14.25
Charge per 1,000 gallons: $6.30
Water:
Inside City Limits
Base Rate: $15.00 includes first 3,000 gallons
Additional water billed at $2.85 per 1,000 gallons
Outside City Limits
Base Rate: $22.50 includes first 3,000 gallons
Additional water billed at $4.28 per 1,000 gallons
Bulk Water
Per 1,000 gallons: $5.00
Trash:
Residential Rates
1 Cart: $13.45/month
2 Carts: $18.03/month
3 Carts: $22.61/month
4 Carts: $27.19/month
Additional Carts: $4.58
Curbside Recycle: No extra charge (call to have a recycle cart delivered to your address)
Recycle Center Fee: $1.50
Electric:
Small Commercial:
Service Availability (Single Phase): $15.30
Price per kWh: $0.10475 per kWh
Service Availability (Three Phase): $34.00
Price per kWh: $0.1063 per kWh
Large Commercial (75 kW to 149 kW):
Service Availability: $206.00
All kW Demand: $8.00
Price per kWh: $0.07137
Industrial (150+ kW):
Service Availability: $206.00
All kW Demand: $8.00
Price per kWh: $0.06588
Primary with Transformation (300+ kW):
Service Availability: $620.00
All kW Demand: $8.00
Price per kWh: $0.06588
Primary without Transformation (300+ kW):
Service Availability: $110.00
All kW Demand: $8.00
Price per kWh: $0.06588
Sewer:
Inside City Limits
Base Rate (service availability): $14.25
Charge per 1,000 gallons: $4.23
Outside City Limits
Base Rate (service availability): $14.25
Charge per 1,000 gallons: $6.30
Water:
NOTE: Commercial water customers located inside city limits will be charged the rates listed below. Commercial customers located outside city limits will be charged 1.5x the published rates. *Water rates below go into effect April 1, 2025.
Availability Charge Base Rates (inside city limits):
1” Meter Base Rate: $55.00
2” Meter Base Rate: $140.50
4” Meter Base Rate: $285.50
Commercial customers pay the base availability charge as determined by the size of their meter, plus the applicable usage rate.
Availability Charge Base Rates (outside city limits):
1” Meter Base Rate: $82.50
2” Meter Base Rate: $210.75
4” Meter Base Rate: $428.25
Commercial customers pay the base availability charge as determined by the size of their meter, plus the applicable usage rate.
Usage Rates
Less than 100,000 gallons used: $2.35 per 1,000
100,000 to 500,000 gallons: $1.70 per 1,000 500,000+ : $1.40 per 1,000
Bulk Water
*only available at our Bulk Water Station
Per 1,000 gallons: $4.50